Frequently Asked Questions
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We require a 50% non-refundable deposit to secure your date, which is applied toward your total balance. The remaining 50% is due one week prior to your event. If plans change, your deposit can be applied to a new date within 12 months of your original event (based on availability).
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Not at all! We arrive approximately 1.5 hours before your event to ensure everything is fully set up and ready to go.
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As early as possible. Weekends — especially in spring and fall — fill up fast. If you have a date in mind, it’s worth checking sooner rather than later so you don’t miss out.
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We will gladly travel anywhere within 50 miles of Myrtle Beach! Events located further will incur an additional travel fee!
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Life happens, and we completely understand that plans can change. While we do not offer refunds for cancellations, you will receive a credit that can be used within one year of your original event date, based on availability.
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Our booth can be set up outdoors as long as it is in a shaded, covered area and protected from the elements. If weather is a concern, an indoor backup location is required.
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The photo booth requires a level, solid, and accessible space of at least 8’ x 8’ for the backdrop. The setup area must be easy to access. An accessible power outlet is also required. Please note that our equipment is heavy, so if your event is on a second floor, elevator access will be necessary.